PRIVACY POLICY

At Southern Spear Properties, we are committed to protecting your privacy. This Privacy Policy outlines the types of personal information we collect, how we use that information, and who we share it with. By using our website, you consent to the data practices described in this policy.

1. Personal Information We Collect

When you visit the Southern Spear Properties website, we may collect personal information from you in the following ways:

  • Contact Information: This may include your name, email address, phone number, and physical address when you make a reservation or sign up for our newsletter.

  • Payment Information: For bookings requiring payment, we may collect credit card information and billing details.

  • User-Generated Content: Any comments, reviews, or feedback you provide through our website.

2. How We Use Personal Information

We may use your personal information for the following purposes:

  • Reservation Management: To process and manage your bookings, including sending confirmation and reminder communications.

  • Customer Service: To respond to your inquiries, support requests, and feedback.

  • Marketing Communications: To send you promotional materials, newsletters, and offers. You can opt-out of these communications at any time.

  • Website Improvement: To analyze user behavior, enhance our services, and improve the overall user experience.

3. Sharing of Personal Information

We value your privacy and want to assure you that:

  • No Sharing with Third Parties: Your personal information, including SMS consent, is not shared with third parties or affiliates without your explicit consent. This includes any SMS communication you may opt into during your interaction with our services.

We may share your personal information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are obligated to keep your information confidential and are prohibited from using it for any other purpose.

Legal Obligations: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

4. Your Consent

By using our website and providing us with your personal information, you consent to the processing of your data as outlined in this Privacy Policy. If you wish to revoke your consent, please contact us directly, and we will take appropriate action.

5. Accessibility of the Privacy Policy

To ensure transparency, a link to this Privacy Policy will be provided near any form that collects personal information. Additionally, a link to this Privacy Policy is included in the footer of every page on our website.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.